Use this index to find Microsoft identity deployment and troubleshooting guidance by product, scenario, error code, or message. Articles marked as historical contain prominent notices and links to current Microsoft documentation.
Error codes and troubleshooting messages
- Troubleshooting Error Code '0x000005e' in WHfB: PIN Authentication Woes (2024)
- WHfB: Fixing Windows Hello for Business error 'LogoncertTemplateReady: NO (StateNoTemplate)' (2023)
- WHfB Cloud Kerberos Trust – Fixing config issue: 'Cloud trust for on-premise auth policy is enabled: No' (2023)
- WHfB Cloud Kerberos Trust – Windows Hello for Business provisioning will not be launched. (2023)
- AD FS – Fixing error message: None of the UPNs were successful for S4U Logon call (2023)
- AD FS – Fixing error message ‘Your credentials did not work’ when authenticating to a Microsoft Entra joined machine (2023)
- Device registration – Fixing error message 'The registration service could not successfully authenticate your account.' (2023)
- AD FS – Fixing error message 'The Web request failed because the web.config is malformed. Access Denied' when establishing AD FS WAP Trust (2023)
- Device registration – Historical guidance: Fixing “wiaormultiauthn is not valid” on down-level Windows (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x80070005 during the ‘Join’ phase (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x801c0021 during the ‘discover’ phase (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x8007054b during the pre-check phase (2022)
- WHfB – Fixing error message 0xCAA20064 during windows hello for business certificate trust enrollment (2022)
- Device Registration – Investigating error message: ' DeviceAuthStatus : FAILED. Device is either disabled or deleted' (2022)
- Microsoft Entra hybrid join – Fixing error message error_missing_device (2022)
- WHfB – Fixing message 'That option is temporarily unavailable. For now, please use a different method to sign in' (2022)
- AD FS – Fixing error message 'No client certificate associated with the request was found' when establishing WAP Trust (2022)
- WHfB: Troubleshooting Windows Hello for Business provisioning AdfsRaIsReady:UNKNOWN (2022)
- WHfB – Fixing error message 'Your credentials could not be verified' (2022)
- AD FS Fixing error message “Error 1069: The service did not start due to logon failure” (2022)
- Microsoft Entra ID – Fixing the Download devices feature with a ‘failed’ error message (2022)
- AD FS – Historical MFA Server troubleshooting: “The selected authentication method is not available” (2021)
- AD FS – Fixing error message 'The SSL certificate specified by thumbprint does not have a subject name that matches the specified' during WAP trust process (2021)
- AD FS – Fixing error message 'The system cannot find the file specified' when adding a new AD FS node to the farm (2021)
- Microsoft Entra hybrid join – Fixing error message: Server error: The user certificate is not found on the device with id: (2021)
- AD FS – WAP Trust error message System.Security.Cryptography.CryptographicException: Access is denied. (2021)
- AD FS – Fixing error message MSIS9605: The client is not allowed to access the requested resource on AD FS 2019 (2021)
- AD FS – Troubleshooting WAP Trust error: ProxyTrustUserName listener error (2021)
- AD FS – Troubleshooting WAP Trust error The remote server returned an error: (503) Server Unavailable (2021)
- AD FS – Troubleshooting Wap trust error The remote server returned an error: (400) Bad Request (2021)
- AD FS – Troubleshooting error: The certificate specified does not meet all the requirements of an SSL certificate (2021)
- AD FS – Troubleshooting WAP Trust errors (database replication) (2021)
- AD FS – Troubleshooting AD FS event 'web.config file is malformed' (2021)
- AD FS – Fixing event 543 on AD FS 2019 on mixed mode farm (2021)
- AD FS – Troubleshooting TLS version errors when configuring WAP trust with AD FS (2021)
AD FS
- AD FS – Fixing error message: None of the UPNs were successful for S4U Logon call (2023)
- AD FS – Fixing error message ‘Your credentials did not work’ when authenticating to a Microsoft Entra joined machine (2023)
- AD FS – Fixing error message 'The Web request failed because the web.config is malformed. Access Denied' when establishing AD FS WAP Trust (2023)
- WHfB – Fixing error message 0xCAA20064 during windows hello for business certificate trust enrollment (2022)
- AD FS – Backing up/restore AD FS configurations into Azure using AD FS Rapid Restore tool (2022)
- AD FS – Fixing error message 'No client certificate associated with the request was found' when establishing WAP Trust (2022)
- AD FS Fixing error message “Error 1069: The service did not start due to logon failure” (2022)
- AD FS – Historical guidance: Enabling MFA Server as primary authentication method (2022)
- AD FS – Phased MFA provider's migration on federated tenant using AD FS 2019 Additional Authentication Policy (2021)
- AD FS – Historical MFA Server troubleshooting: “The selected authentication method is not available” (2021)
- AD FS – Fixing error message 'The SSL certificate specified by thumbprint does not have a subject name that matches the specified' during WAP trust process (2021)
- AD FS – Changes on AD FS endpoints not replicating on Web Application Proxy servers (2021)
- AD FS – Fixing error message 'The system cannot find the file specified' when adding a new AD FS node to the farm (2021)
- AD FS – WAP Trust error message System.Security.Cryptography.CryptographicException: Access is denied. (2021)
- AD FS – Fixing error message MSIS9605: The client is not allowed to access the requested resource on AD FS 2019 (2021)
- AD FS – Troubleshooting WAP Trust error: ProxyTrustUserName listener error (2021)
- AD FS – Deploying AD FS on SQL Server running on a custom port (2021)
- AD FS – Troubleshooting WAP Trust error The remote server returned an error: (503) Server Unavailable (2021)
- AD FS – Troubleshooting Wap trust error The remote server returned an error: (400) Bad Request (2021)
- AD FS – Troubleshooting error: The certificate specified does not meet all the requirements of an SSL certificate (2021)
- AD FS – Troubleshooting WAP Trust errors (database replication) (2021)
- AD FS – Troubleshooting AD FS event 'web.config file is malformed' (2021)
- AD FS – Fixing event 543 on AD FS 2019 on mixed mode farm (2021)
- AD FS – Troubleshooting TLS version errors when configuring WAP trust with AD FS (2021)
- AD FS – Joining a new federation server to an existing AD FS farm using PowerShell (2021)
- AD FS – Accessing the certificate store of a gMSA account (2021)
- AD FS – Migrating ADFS configuration Database from WID to SQL using SSMS (2021)
- AD FS – Controlling access to applications using Banned Ip List on AD FS (2021)
- AD FS – Configuring Extranet Lockout Threshold Familiar Location in AD FS (2020)
- AD FS – Identifying WS-FED and SAML protocols in AD FS with Fiddler (2020)
- AD FS – Configuring Claims Provider Trusts between two AD FS farms (2020)
- AD FS – Identifying servers running the Web Application Proxy service in the AD FS environment (2020)
- AD FS – Updating the SSL and Service Communication Certificates on AD FS (2020)
- AD FS – Updating the Token-signing and Token-decrypting certificates in AD FS (2020)
- AD FS – Protecting users with AD FS Extranet Smart Lockout (2020)
- AD FS – How to Configure JEA (Just Enough Administration) with AD FS (2020)
- Microsoft Entra ID – How to limit access to Outlook Web Access data using a CA policy (2020)
- AD FS – Monitoring AD FS with the Microsoft Entra Connect Health Agent for AD FS (2020)
- AD FS – Controlling Access to the Azure Portal Using AD FS Access Policies (2020)
- AD FS – Integrating Microsoft Entra Multifactor Authentication with AD FS (2020)
- AD FS – Enabling the user password update portal in AD FS (2020)
- AD FS – Customizing the AD FS authentication portal (2020)
Windows Hello for Business
- Microsoft Entra ID CAP | Enforcing WHfB using Authentication Strength (2024)
- Troubleshooting Error Code '0x000005e' in WHfB: PIN Authentication Woes (2024)
- WHfB: Fixing Windows Hello for Business error 'LogoncertTemplateReady: NO (StateNoTemplate)' (2023)
- WHfB Cloud Kerberos Trust – Fixing config issue: 'Cloud trust for on-premise auth policy is enabled: No' (2023)
- WHfB Cloud Kerberos Trust – Windows Hello for Business provisioning will not be launched. (2023)
- WHfB – Suppressing Windows Hello for Business provisioning using Group Policy (2022)
- WHfB – Fixing message 'That option is temporarily unavailable. For now, please use a different method to sign in' (2022)
- WHfB: Troubleshooting Windows Hello for Business provisioning AdfsRaIsReady:UNKNOWN (2022)
- WHfB – Fixing error message 'Your credentials could not be verified' (2022)
Device identity and hybrid join
- Device registration – Fixing error message 'The registration service could not successfully authenticate your account.' (2023)
- Device registration – Historical guidance: Fixing “wiaormultiauthn is not valid” on down-level Windows (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x80070005 during the ‘Join’ phase (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x801c0021 during the ‘discover’ phase (2022)
- Microsoft Entra hybrid join – Troubleshooting error code 0x8007054b during the pre-check phase (2022)
- Device Registration – Investigating error message: ' DeviceAuthStatus : FAILED. Device is either disabled or deleted' (2022)
- Microsoft Entra hybrid join – Fixing error message error_missing_device (2022)
- Microsoft Entra hybrid join – Fixing error message: Server error: The user certificate is not found on the device with id: (2021)
- Microsoft Entra ID – How to emulate an Android device with Android Studio (2020)
- Microsoft Entra ID Devices – Joining a Windows 10 Device as Microsoft Entra Hybrid Joined (2019)
- Microsoft Entra ID Devices – Manually joining a Windows 10 device to Microsoft Entra ID (2019)
- Microsoft Entra ID Devices – Manually Registering a Windows 10 Device in Microsoft Entra ID (2019)
- Microsoft Entra ID Devices – Introduction to Device Management in Microsoft Entra ID (2019)
MFA and passwordless authentication
- Microsoft Authenticator Will Block Jailbroken Devices in 2026 — What You Need to Know (2026)
- The Journey to Password Authentication – What is the Passwordless Authentication? (2022)
- Microsoft Entra multifactor authentication – Identifying whether a user is blocked for MFA in Microsoft Entra ID (2020)
- Microsoft Entra Multifactor Authentication – Populating Phone Information for MFA Using PowerShell and Microsoft Graph (2020)
- Microsoft Entra ID – Controlling Unknown Devices Using Conditional Access Policy in Microsoft Entra ID (2020)
- Microsoft Entra ID – Enabling SMS-based authentication (2020)
- Microsoft Entra Conditional Access Policy – Controlling browsing sessions using Conditional Access policies (2020)
- Microsoft Entra ID – Listing Contacts for User Authentication in Entra ID using PowerShell (2020)
- Azure passwordless – Enabling access to Azure without using passwords (2020)
- Microsoft Entra multifactor authentication – Controlling guest user access in Azure (2020)
- Microsoft Entra ID – Enabling the MFA registration policy using Microsoft Entra ID Identity Protection (2020)
- Microsoft Entra ID + 3rd-Party MFA – Configuring MFA with DUO (2020)
- Microsoft Entra multifactor authentication – Configuring MFA usage exception by named location (2019)
- Microsoft Entra multifactor authentication – How to enable MFA using a conditional access policy (2019)
- Microsoft Entra multifactor authentication – Assigning licenses to users in Azure for MFA use (2019)
- Microsoft Entra multifactor authentication – Historical per-user MFA configuration (2019)
- Microsoft Entra Multifactor Authentication – Service Configuration (2019)
- Microsoft Entra multifactor authentication – Introduction to Multi-factor Authentication (2019)
- Microsoft Azure Identity (2019)
Microsoft Entra ID and Conditional Access
- Enhancing Azure role activation security with FIDO2/Passkeys (2024)
- Microsoft Entra Conditional Access – Enforcing passwordless sign-in with Microsoft Authenticator using authentication strengths (2023)
- Microsoft Entra ID IPv6 support – Prepare for the change (2023)
- Microsoft Entra ID – Fixing the Download devices feature with a ‘failed’ error message (2022)
- Microsoft Entra application proxy – Historical connector installation and current prerequisites (2020)
- Microsoft Entra Conditional Access – Configuring Microsoft 365 using a Conditional Access policy (2020)
- Microsoft Entra ID – Integrating Microsoft Entra ID identities for access to Azure SQL (2020)
- Azure VM – Integrating Windows Server 2019 Access with Microsoft Entra ID Authentication (2020)
- Microsoft Entra ID – Controlling Access to Azure Through Terms of Use (2020)
- Microsoft Entra ID – Blocking external access to Dynamics 365 using conditional access policy (2020)
- Microsoft Entra ID – Controlling security info registration using Conditional Access Policy (2020)
- Microsoft Entra Privileged Identity Management (PIM) – Monitoring Privileged Access with Alerts and Event History (2019)
- Microsoft Entra Privileged Identity Management (PIM) – Configuring Access Review (2019)
- Microsoft Entra Privileged Identity Management (PIM) – Controlling privileged access (2019)
- Microsoft Entra Privileged Identity Management (PIM) – Enabling PIM (2019)
- Microsoft Entra Connect Sync – Filtering objects by OU (2019)
- Microsoft Entra Connect – Custom Installation – Step by Step (2019)
- Microsoft Entra Connect – Express Settings – Step by Step (2019)
- Microsoft Entra ID – Introduction to Microsoft Entra Connect (2019)
- Microsoft Entra ID – Custom Domains and Directories (2019)
- Azure – Role-based access control (RBAC) (2019)
- Microsoft Entra ID – Introduction (2019)
- Azure Access Control – Step by Step (2019)
Microsoft Azure and Microsoft 365
- Azure App Services – Publishing an application with a custom domain and SSL on Azure (2020)
- Azure Resource Locks (2019)
- Creating a Resource Group using PowerShell and Azure CLI (2019)
- Creating a Resource Group in the Azure portal (2019)
- Microsoft 365 Education – Licensing (2019)
- Microsoft 365 Business – Licenses (2019)
- Microsoft 365 Enterprise – Licenses (2019)
- Microsoft 365 – Introduction (2019)
